Outserve Technologies limited delivers Outsourcing services based on the ITIL (Information Technology Infrastructure Library) framework of best practices. Throughout the ICT service life cycle, we strive to provide dedicated and flexible ICT service management solutions that support your individual needs and goals while also improving business agility, reduce costs, manage risks and improve operational efficiencies. Below are the services we offer
End User Services
Give your employees access to the hardware and software they need to improve service levels and maximize productivity. From small business to Enterprises, Products Companies to Digital Agencies and SMEs to Governments, we cater to them all for their diverse technology requirements. Our cost-effective, professional and proactive software development service deliverymakes us one of the most sought after IT companies in Kenya. We provide reliable and fast services, contact us today.
24 Hour Helpdesk Services
Outsource your front line support and benefit from our expertise. Help identify and resolve issues quickly and efficiently with minimum disruption to your business operations. Our IT help desk services are comprised of certified, Kenyan IT professionals. We offer high-quality business IT support desk and remote network monitoring services – every hour of every day. Much more than a traditional support desk, Outserve help desk services provide our customers with professional and immediate help desk support without the costly overheard. Our IT help desk services are available 24x7x365 via phone, email, web chat, or our secure web portal.
Computing Services
Leverage the power of best-in-class technologies to create a
workplace environment that supports your business infrastructure.In today’s technology-driven world, we understand the need for extraordinary service. Disruptions cause frustration and lost productivity.
That’s why we provide exceptional cumputing services in Kenya to support you and your business.
Networks
Design, monitor and maintain flexible and secure networks that are customized to meet your growing business needs. We’re experts at providing innovative IT solutions for businesses of all sizes. Our approach to providing data networks incorporates the latest technologies to ensure that we offer our clients the most secure, robust and scalable solution to their networking requirements.
Whether we are installing a Local Area Network (LAN) across structured cabling, wireless devices or a Wide Area Network (WAN), our primary concerns are that your network will be both stable and secure.
Security
Keep your data safe and minimize risk with best-in-class
computer and network security solutions that protect against
unauthorized access or unforeseen damage.
Outserve is an ethical, trustworthy security provider on which you can rely on to effectively protect your business and trade secrets against any form of cybercrime, such as malware outbreak, malicious insiders, cyberattacks, cyber espionage, data leakage, and more.. We live and breathe cyber security!
Onsite Support
When you need us, our friendly support technicians will be there to proactively resolve any computer or network issues to keep your business productive. We provide you cost-effective, fast and reliable method of fixing your equipments. We always take your system privacy and security on priority and always provides you a fast and complete PC solutions related to hardware and software support. Our on-site technical support staff is a dedicated team of experts who always work for the best resolutions of your system problem. No matter what problem you are facing with your system. Our expert always provides you best Onsite Technical Support on demand after an onsite visit. It makes the whole resolution process fast and cost-effective.
Desktop Support
For all your cornputer related queries, turn to us to keep you connected at all times. services include troubleshooting, email setup, software updates, remote support and connectivity issues. We Provide Custom Desktop Support Packages and World-Class Solutions. That Help Organizations in Kenya. Streamline Operations to
Grow and Gain a Competitive Edge
Server Support
This service includes complete maintenance, monitoring and management solutions, including backups, upgrades and new server installations. Choosing the right server for your business can be a time consuming task. What operating system do you use? Which system has the ease-of-use and security you demand and trust with the applications you need to keep your business productive and connected? Outserve can help you answer all these questions and more.
Remote Support
Get access to immediate, real-time support when you need a quick solution to your technical problem through our reliable remote access software. No matter where you are present in the world our experts always provide you best Remote PC Support on demand through a remote PC connection. It makes the whole resolution process fast and cost-effective. The services we provide though Remote PC Support are as follows:
- PC operating system
- support System
- software support
- Application software support
- Peripheral connectivity
- Other devices support Software installation services
ICT Network Support
This service includes complete maintenance, monitoring and management solutions, including backups, upgrades and new server installations.
Outsourced ICT Support
Get the advantage of ICT professionals who have the skills and
resources to ensure that your ICT delivers critical business
value, allowing you to better focus on your core functions.
Hardware
Providing a wide range of PC ’s, Printers and I.T consumables.
We also supply and install relevant software. At Outserve we provide business-ready IT hardware solutions. We understand the real-time demands of the IT sector and therefore keep our service standards high and the response time low. Not only do we bring you the luxury of the best computing hardware but also provide flexibility with our rental options.
Step into the world of groundbreaking computing and let us be your ally.
Audio/Visual
Installation and maintenance of Video Conferencing facilities. Our ground-breaking technology continues to change the way we work and communicate. Since we’re an end-to-end provider, we can deliver every step of the solution process, from analysis to creating an implementation plan to installing systems and providing on-going support. We simplify your life by taking care of your Audio Visual issues so that you can focus on the other important aspects. We deliver Communication, Collaboration Infrastructure, Applications and Services to Enterprises to improve their business communication and productivity.
Training and Support
If you are looking for corporate training companies, we provide a one stop solution for all you training needs. Having been in corporate training in Kenya for over a decade, we understand the needs and the deliverables like no other. Come to Outserve for all your classroom and onsite I.T training for small to large groups.
OUTSOURCING
Our outsourcing services are geared to deliver results that you expect. Truthfulness, transparency and collaborative approach is a start! Our business domain knowledge, proven methodologies, and technology expertise of skilled IT professionals yield high quality solutions that add value to businesses.
CUSTOMER SATISFACTION SURVEYS & TRAINING
Outserve designs and deploys customer satisfaction surveys that deliver actionable results. Customer satisfaction impacts profitability, brand strength, ease of new product introduction, and so many other aspects of your business, conducting regular measurement of your customer satisfaction levels yields critical management information. Develop a survey for your customers and clients!
CCTV FRAMEWORKS
We offer the best CCTV installation services in Kenya. Our team is comprised of highly technical engineers who will analyze your security needs and offer the best CCTV solution in your home or business premise. We have years of experience in CCTV installation in Kenya. Let us secure you.
SOCIAL MEDIA SERVICES
Social media marketing involves us promoting your content and engaging with your target consumers on social media channels like Facebook, Instagram, LinkedIn, and Pinterest. This tactic is used in digital marketing to help businesses increase brand awareness, generate more leads, and improve customer engagement.